Privacy policy

Privacy Policy — The Enchanted Forest

Effective date: October 1, 2026

The Enchanted Forest ("we," "our," or "us") operates theenchantedforest406.com. This policy explains what information we collect, how we use it, and your rights.

1. Information we collect

You provide directly:

Contact details: name, email address, phone number, shipping and billing addresses — when you place an order or contact us.
Payment details: processed securely by our payment provider (Shopify Payments). We never see or store your full card number.

Collected automatically:

Device and browsing data: browser type, pages visited, time spent, and items viewed — via cookies and the Meta pixel on our site.

2. How we use your information

Fulfill and ship your orders, and communicate about them.
Operate, maintain, and improve the store.
Send marketing messages (you can opt out at any time via the unsubscribe link or by contacting us).
Prevent fraud and comply with legal obligations.

3. Who we share it with

We do not sell your personal information. We share it only as needed to run the store:

Shopify — our store platform and payment processor.
Printful — our print-on-demand fulfillment partner. They receive your name, shipping address, and order details solely to print and ship your items.
Meta — pixel-based analytics and advertising measurement.

We may also disclose information if required by law.

4. Cookies

We use cookies to keep the cart working, remember preferences, and measure site traffic and ad performance (including the Meta pixel). You can disable cookies in your browser settings, though parts of the store may not work properly.

5. Your rights

Depending on where you live, you may request to access, correct, or delete your personal information, or opt out of marketing. Email the.enchanted.forest406@gmail.com and we will respond within a reasonable time.

6. Data retention and security

We keep order records as long as needed for business, tax, and legal purposes, then delete or anonymize them. We use commercially reasonable safeguards, but no online transmission is 100% secure.